Missed Trade Bin Collection Form

Approx time to complete: 1 min 30 secs

This form should only be completed by businesses who have not had their bin collected.

If you wish to report more than one missed collection, please fill in a form for each.

Collection Details

What day do you think your bin should have been collected? * Was your bin out before 6:30am at the agreed collection point? *

Yes No

As your bin was not out on time we will not come back to recollect your bin/sack. In the future please ensure that your bin/sack is at your collection point before 6.30am on the day of collection.

Does your bin have a rejected or contaminated label on it? *

Click here for help

Bins that are found to be contaminated i,e, food waste in the dry recycling bin may be rejected, your bin could also have been rejected if it was too heavy to be emptied by the refuse collectors. This will be identified in the form of a sticker on the bin lid or a bin hanger.

Yes No

It is likely that your bin is either contaminated (e,g, dry recycling in garden waste) or is too heavy for the vehicle to lift. The contamination and/or excess weight needs to be removed before your next collection.

Click here to find out what can go in which bin?
Find your local recycling centres here

What type of container was missed? *

1100L wheeled bin 240L wheeled bin Sack

Waste type? Please select all that apply to your request. Failure to do so may delay your recollection. *

Waste Recycling

Any additional comments regarding your request:

Your Details

First name: * Surname: *

Business Details

Business name: *

What is the business address?

Please enter your postcode below, then click search and select the addresss

Business address *

Email address: * Confirm email address: * Phone Number:

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