Missed Trade Bin Collection Form

Approx time to complete: 1 min 30 secs

This form should only be completed by businesses who have not had their bin collected.

If you wish to report more than one missed collection, please fill in a form for each.

Collection Details

What day do you think your bin should have been collected? * Was your bin out before 6:30am at the agreed collection point? *

Yes No

As your bin was not out on time we will not come back to recollect your bin/sack. In the future please ensure that your bin/sack is at your collection point before 6.30am on the day of collection.

Does your bin have a rejected or contaminated label on it? *

Click here for help

Bins that are found to be contaminated i,e, food waste in the dry recycling bin may be rejected, your bin could also have been rejected if it was too heavy to be emptied by the refuse collectors. This will be identified in the form of a sticker on the bin lid or a bin hanger.

Yes No

It is likely that your bin is either contaminated (e,g, dry recycling in garden waste) or is too heavy for the vehicle to lift. The contamination and/or excess weight needs to be removed before your next collection.

Click here to find out what can go in which bin?
Find your local recycling centres here

What type of container was missed? *

1100L wheeled bin 240L wheeled bin Sack

Waste type? Please select all that apply to your request. Failure to do so may delay your recollection. *

Waste Recycling

Any additional comments regarding your request:

Your Details

First name: * Surname: *

Business Details

Business name: *

What is the business address?

Please enter your postcode below, then click search and select the addresss

Business address *

Email address: * Confirm email address: * Phone Number:

Please read the following then submit your information by clicking on the Submit button at the bottom of this form

Why are we asking for your personal information?

We require your personal data to arrange collection of your missed waste bin.

This is a (Public Task) Statutory Duty as laid out in Environmental Health legislation. We cannot process your request unless you provide this personal information. If you do not or if you refuse to allow us to share information we will not be able to carry out the service for you and cannot be held responsible for any consequences to you of it not being carried out. Refusal may result in us being unable to arrange collection of your missed waste bin.

We may automate decisions and will inform you if we have done this as soon as reasonably practicable and provide you with access to our Data Protection Policy.

You hold the following rights with regard to the personal data you provide us:

Right to Access – You have the right to access (receive a copy) of your personal data and supplementary information.
Right to Rectification – You have the right to have any inaccurate or incomplete personal data rectified.
Right to object to us processing your personal data where you have an objection on “grounds relating to your particular situation”.
Right to Restriction – You have the right to request a restriction of the processing of your personal data in situations where it is inaccurate, unlawful, and no longer needed for the purposes for which it was originally collected, or if a withdrawal of consent has been made.

Sharing your information

We share information within the council to ensure services are provided appropriately. We may share your personal data with other agencies such as the police, social services etc, if there is a legal reason do so.

We may process the information you provide to prevent and detect fraud in any of our systems and may supply information to government agencies, credit reference agencies, audit or other external bodies for such purposes. We participate in the government’s National Fraud Initiative.

If any of the information we have about you is incorrect, please tell us, we are reliant on you assisting us to keep your information accurate and up to date.

Retention of your personal information

We only keep your information as long as necessary, for some items this will be dictated by law. You can find out more by looking at the council’s Retention Policy on the website.

We do not routinely process any information about you outside the European Economic Area (EEA), except in rare cases, where we use all appropriate safeguards.

Huntingdonshire District Council is a registered Data Controller with the Information Commissioner’s Office.

You can find out more about how we handle your data by visiting the Council’s Privacy Notice page. If you have a query regarding your rights please contact the Data Protection Officer who can be contacted by emailing infogov@3csharedservices or you can write to the Council and mark your letter for the attention of the Data Protection Officer. Alternatively you can call 01480 388388.

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) should you believe any part of this statement to be unlawful.