Bin, Sack or Label Request Form

Approx time to complete: 3 mins 30 secs

This form is for requesting bins, sacks or labels for your household. Please note sacks can only be provided if you do not have a wheeled bin.

Please note that you can’t order an additional garden bin via this form. Please visit the Additional Garden Waste Bin page for further information and details on how to order one.

Useful Links:

Refuse Collection Calendar to find out your collection dates.

What item do you need?

Bin Label Sack

What do you need?

Are you moving to a new build property?

Yes No

As from February 2020 properties will receive bins with a capacity of 140l grey bin, 240l green bin and 240l blue bin.

If no, why are you requesting a new bin?

When are you moving into your new property?

From 1 April 2019 householders who require a replacement wheeled bin will be charged £15 for the delivery of their new bin(s). More details can be found on our FAQ page. Once you have submitted this form we will be in contact to take this payment before your replacement bin(s) are issued for delivery.

What has happend to the bin?

Where is the bin broken or damaged?

Please allow three days before reporting a bin you believe has been stolen - a neighbour may have collected it by mistake or it may have been put back in the wrong place.

Has your bin been missing for more than 3 days?

Yes No

Waste type?

Clinical Waste

Please note, that via this form, we can only process requests for additional bags for collections that are already set up. If you want to set up a new clinical waste collection please call us on 01480 388640.

Additional Domestic Waste

Each household is entitled to one domestic waste bin. However, you may be entitled to an additional bin in some circumstances, such as:

there are six or more permanent residents in the household, and excessive waste cannot be recycled
there are five permanent residents in the household including children in full time nappies
there are four permanent residents in the household with more than one child in full time nappies
a resident within the household has any special circumstances creating an unusual amount of waste to be produced on a regular basis
any resident who can prove that after using all possible measures (recycling and composting as much as possible, determined by an officer carrying out a waste audit), they still have more waste than can be contained in a standard 240ltr wheeled bin.
Residents that currently have a grey 140l bin will be issued with an additional 240l capacity bin. Those properties that currently have a 240l grey bin will be issued with an additional 140l bin. Total capacity for household waste will be 380l.

***Please do not continue with this form. Instead you need to complete this application form so we can assess your eligibility for an additional domestic waste bin.***

For anything to be ordered you must be registered for council tax. Please tick the box to confirm you have registered for council tax.

Contact Details

First name: Surname:

What is your address?

Please enter your postcode below, then click search and select the addresss. If you do not know your postcode please just enter your address in the 'Your Address' box below.

Your address

Email address: Confirm email Address: Phone number:

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